Frequently Asked Questions
Is Soho Youth Club a non-profit?
No. Soho Youth Club is a for-profit company, but our profits are used to fund our philanthropic initiatives.
Where do proceeds from clothing sales go?
Proceeds from clothing sales are used to fund our philanthropic initiatives.
How can I inquire regarding partnerships or volunteer opportunities?
Please visit our ‘Get Involved’ page on the website.
Who should I contact if I have a question about my order?
For all order-based questions, please contact firstname.lastname@example.org.
What is Soho Youth Club’s return policy?
All sales are final. No refunds, returns, or exchanges after items are sold.
How should Soho Youth Club items be treated?
We recommend all Soho Youth Club items are washed on low temperature and air-dried.
How long does shipping take?
All Soho Youth Club items are manufactured on a made-to-order basis, so please allow a few weeks for production time.
Will items ever re-release?
No. Each collection is available for a limited time only, and collections will never be released again.